Tidewell Inn
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Milestone 2

Guests remember you now: loyalty and tipping

One quiet problem with a day-to-day management loop is that every guest feels like a stranger. You serve them, they pay, they leave, and tomorrow it happens again with no memory of yesterday. This update gives your guests a memory.

Loyalty first. Every guest now carries a happiness that climbs a little each time you serve them well, and it sticks around for the whole run. So the regulars who keep coming back to a well-run inn slowly warm to you. You'll see a small loyalty heart fill in beside a guest, enough of a tell that you can start to recognise your regulars and play to them.

A guest with a loyalty heart filling in The loyalty heart fills as a guest keeps coming back.

Then tipping, which is where loyalty pays off. A happy guest may leave a tip on their way out, and the happier they are, the better the odds and the bigger the tip.

The twist is what you do with it. A tip doesn't just drop coin in the till. You set a split between two things the inn is always short on:

  • Coin, the inn's savings, spent on hiring and upgrades.
  • Crew energy, a little breather for the crew member who served them.

That dial turns a nice bonus into an actual decision. Behind on coin for the next hire? Take the cash. Running your best cook ragged? Send the tips toward rest so you can keep them on the line another day. One thing I was careful about: tips can slow fatigue but never fully undo it, so they ease the pressure without erasing the tradeoff that makes the crew feel like real, tired people.

Setting the tip split between coin and crew energy A tip comes in, and you choose how much becomes coin versus crew rest.

Loyalty and tipping do something the raw economy couldn't. They make repeat guests worth cultivating, and they give every good day a small reward that builds up over time. It's a cozy little feedback loop. Take care of your guests, and they start to take care of you back.

More soon. If you'd like to follow along, the signup's just below.

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